Beiletianxia
January 15, 2025
A hotel that is so bad
1/ The room is not as good as the three-star room in China
2/ The photos of facilities are all photos taken when it was opened, not that good at all
3/ The room is described as 2 beds, but there are 4 beds in reality, and ~ it is hard to describe
4/ It is described as having blackout curtains, but the lights are actually on
5/ The room is not soundproof, and the outdoor open-air concerts at the swimming pool from 7 to 9 pm are really noisy
6/ There are no signs or buttons for "Do Not Disturb" or "Please Clean" in the room
7/ The staff will open the door and come in to clean in the morning, but fortunately we have put on the safety lock
8/ We stayed for two days, but because the waiter did not come in in the morning, there was no room service all day, and the room was messy when we came back at night, and then we complained to the hotel Tell me, because I slept in the morning, so no cleaning
9/Because of the complaint, the hotel customer service told me that the room service is only responsible for changing towels and garbage bags. Maybe seeing that I was going to get angry, they called two waiters to come (7:30 pm) and change the sheets
But-but-but: the towels were not changed, the garbage was not changed, and the towels were put in a red bag at the door of the room
It's simply ****~
There are pictures and the truth~
Ctrip customer service has intervened~~
It is also because I wanted to negotiate to end the order for the second day on the first day, but was rejected by the hotel. Ctrip customer service did not follow up, which made us see all the unprofessional aspects of this hotel!
Block, block, block!
Original TextTranslation provided by Google